How Can We Help You?
Search frequently asked questions, learn how to manage subscriptions, or submit an official support ticket.
In-App Support & Bug Reports
Open the Satvora AI app, navigate to Settings -> Support Center to submit a ticket with device diagnostic logs and screenshots directly.
Web Inquiry & Feedback
Reach out directly to our product team for general inquiries, feedback, or pre-launch assistance via our web portal:
Submit Web Inquiry →Privacy & Data Rights
For personal data correction, statutory inquiries, or DPDP Data Principal rights requests, visit our dedicated privacy portal.
DPDP Portal →Quick Troubleshooting Guides
Resolve common scanning and app questions in seconds.
Photo Scan Optimization
Capture plates from a 45-degree or overhead angle with steady natural lighting. Avoid heavy shadows or extreme close-ups for the best portion estimation accuracy.
Barcode Readability
Flatten curved or crinkled packaging under direct light. The built-in ZXing barcode scanner detects EAN-13, UPC-A, and QR codes instantly without manual entry.
Offline Mode & Local Storage
Satvora AI stores all dietary entries on your device using encrypted SQLite. You can log meals offline; records sync automatically once connectivity is restored.