1. Foundational Privacy Commitment

Satvora AI Technologies ("we", "our", or "us") develops Satvora AI with privacy as a core foundational pillar. Unlike cloud-dependent tracking apps, Satvora AI is designed with an offline-first local database architecture.

We never sell, rent, monetize, or trade your personal health data, food logs, biometric profiles, or meal photographs to advertisers, brokers, or third parties.

2. Information We Process

Depending on your usage of the application, we process the following categories of information:

Local Dietary Logs: Food diary entries, water consumption, portion weights, and macro targets (stored locally in device SQLite).
Biometric Goals: Age, biological sex, height, weight, activity multiplier, and nutritional preference settings.
Camera & Vision Data: Real-time meal photos processed in volatile memory for nutritional estimation and discarded immediately after inference.
Barcode Numbers: Scanned EAN/UPC barcodes queried against OpenFoodFacts and USDA databases.
Account Data (Optional): Email and authentication tokens if you choose to enable cross-device Supabase sync.

3. Statutory Alignment (India DPDP Act, 2023)

We align our data handling practices with the principles of the Digital Personal Data Protection Act, 2023 (DPDP):

Right to Access: View all logged data directly in the app or export as structured JSON.
Right to Correction & Erasure: Edit any record or execute permanent deletion via the in-app Danger Zone.
Right to Grievance Redressal: Dedicated Grievance Officer reachable via our DPDP Redressal Portal.

4. Cloud Security & Row Level Security

When you enable cloud backup, data is transmitted over TLS 1.3 encryption to Supabase PostgreSQL infrastructure and protected by database-enforced Row Level Security (RLS) policies.

5. Account Deletion & Right to Erasure (Google Play Compliant)

You have an absolute and unconditional right to permanently delete your Satvora AI account and all associated personal health data at any time. We provide two distinct, readily accessible mechanisms:

Immediate In-App Deletion: Open the Satvora AI Android app, navigate to Settings → Privacy & Data Controls → Delete Entire Satvora Account. After a two-step confirmation, your cloud database records, storage files, active sessions, and on-device SQLite records are permanently expunged immediately.
Public Web Deletion Portal: If you have uninstalled the app or lost your mobile device, you can submit an erasure request through our official Google Play Data Safety portal at https://satvora.me/delete-data (or /delete-account). To safeguard against unauthorized third-party deletions, a secure confirmation link is dispatched to your registered email address. Confirming the link permanently erases your data or account within seconds.

Data Permanently Erased: Supabase authentication identity, dietary meal logs, macro/micronutrient calculations, portion sizes, biometric profiles, weight history, hydration records, meal photographs, and AI Health Coach conversation transcripts.

Statutory Operational Retention: In compliance with financial and fraud-prevention laws, cryptographic audit records of redeemed premium keys are decoupled from personal identifiers and retained in anonymized format. No health, nutritional, or biometric data is ever retained.

6. Contact Our Grievance Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or your data rights, please contact our designated Grievance Officer:

Grievance Redressal Officer: Satvora AI Data Grievance Redressal Officer
Operating Entity: Satvora AI Technologies
Redressal Channel: Submit requests via our DPDP Grievance Portal or in-app Support Center.