Refund Policy

Google Play Transactions

Terms and procedures governing refund requests for Satvora AI subscriptions.

Statutory Alignment: India DPDP Act, 2023 & Applicable Frameworks

Last Updated: September 2, 2026

Policy v2.4

Statutory Transparency Notice: This document reflects our current technical and operational data practices. Prior to production publication, final statutory review is conducted by qualified legal counsel.

1. Google Play Processing Authority

All digital purchases for Satvora AI subscriptions (Pro Monthly, Pro Yearly, Max Monthly, Max Yearly) are processed directly through Google Play In-App Billing.

Consequently, refund evaluations, approvals, and transaction reversals are governed primarily by Google Play Refund Policies.

2. Requesting a Refund via Google Play

If less than 48 hours have elapsed since your purchase or renewal:

Visit Google Play Order History in a web browser.
Select the transaction associated with Satvora AI.
Click Request a refund or Report a problem and submit the form.

3. Assistance from Satvora AI Support

If you encounter unexpected technical billing errors, double charges, or need assistance identifying your Google Play Order ID (starts with GPA.), please submit a ticket through the in-app Support Center (Settings → Support Center) or reach our team via our Web Contact Portal.

Return to Legal DirectoryVersion 2.4 • Official Documentation